Rob GriffinSouth gate, CA 

please contact me at :

Rob@Robgriffin.com

Career Snapshot

•  Years of commended performance in key    customer service and support roles.

•  Expert in customer care/communications, problem solving, relationship building and user training and support.

•  BEARINGS

•  MOTORS & GEARING

•  FLUID POWER

•  HOSE PRODUCTS

•  BELTING

•  Awards

 “PRESIDENTS CLUB” Award, 2005, 2006

Highest  commendation for contributions in achieving branch goals in sales, profitability, inventory control and receivables management

Applied industrial technologies

Computer Skills

Word, Excel, PowerPoint, Access, Outlook, ACT!, computer literate in windows Based software

Mission Statement

Strive to exceed customer/ employer expectations by delivering second-to-none service, by putting the customer first.

Customer Service & Support Specialist

Offering an award-winning track record of customer care excellence in

The power transmission industry, friendly, knowledgeable, experienced.

Inside sales    Online Support    field sales engineering

Key Skills

Professional Experience

Thompson – El Monte, CA

Customer service specialist, 2009 to 2010

Thompson – Chino, CA

Customer Service Specialist, 2006 to 2009

R.G. Sourcing – L.A., CA

Customer Service specialist, 2000 to 2006

Thompson – Anaheim,

Applied industrial technologies

Daido corporation

Rexnord corporation

U.S.Tsubaki, Inc.

Certificates & factory training include:

Bearings

Motors & Gearing

Seals

Hose

Pneumatics

Fluid power

Customer service

Customer service specialist, 1999 to 2000

Customer service ( CSSR ), 1992 to1997

OEM specialist,Western region manager, 1989 to1990

Customer service Rep, 1987 to 1988 

Customer service Rep, 1982 to 1987       

Assistant warehouse manager, production, warehouse, machine shop

Torrington school, federal mogul

Dodge, Browning - ept

CR/SKF, National/Timken

Dana weatherheadGoodyear,

ARO, HPI, PARKER

Fluid power society, Parker, Vickers training under fluid power specialist training @ applied industrial technologies

PRO-SERVE I, II, III ADVANCED CUSTOMER SERVICE TRAINING